
State Farm® Insurance Agent James Raynor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shneyder Parra ramirez
February 26, 2025
"Congratulations to your office , Janira Natasha Velez assisted me and she gave me the best price.for my car insurence.she was very kind."
"Thank you, Shneyder, for your wonderful feedback! I'm delighted to hear that Natasha provided you with excellent service and a great price for your insurance. Her kindness and dedication truly make a difference. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Johanna Rivera
February 25, 2025
"Yajaira Super amable siempre me ha ayudado con mis preguntas muy agusto con su servicio"
"¡Gracias, Johanna! Nos alegra saber que Yajaira ha sido de gran ayuda para ti. Estamos contentos de que te sientas a gusto con nuestro servicio. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Yairalix Algarin
February 25, 2025
"Yajaira was very helpful and professional. She was very patient when explaining coverages."
"Thank you, Yairalix, for sharing your experience! I'm glad to know that Yajaira was helpful and professional, and that her patience in explaining coverages made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Felix Algarin
February 25, 2025
"Excelente servicio de parte de Yanira y Yajaira. Trabajaron en equipo para poder conseguirme las coberturas necesarias para mi negocio y Auto. Muy agradecido."
"¡Muchas gracias, Felix! Estoy muy contento de que Yanira y Yajaira hayan podido ayudarte con las coberturas para tu negocio y auto. Apreciamos mucho tu reconocimiento a su trabajo en equipo. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Capri Celia
February 25, 2025
"Yajaira & Yanira are the BEST . So professional and attentive to detail and really work hard to save you money. I got way more coverage for so much less than progressive or geico . 10/10 experience give these ladies a raise !!!!"
"Thank you so much, Capri, for your fantastic feedback! I'm delighted to hear that Yajaira and Yanira provided you with such professional and attentive service. It's wonderful that they were able to help you get more coverage for less. Your kind words mean a lot to us, and we're here for any future insurance needs you might have. Don't hesitate to reach out!"
Jennifer Ramos
February 14, 2025
"BRIANNA LOPES IS A WONDEFUL HUMAN BEING! Thank you Statefarm for staying in top of my policy."
"Thank you, Jennifer! I'm happy to hear that Brianna made such a positive impact. We appreciate your kind words and are glad to keep your policy in great shape. If you ever have any questions or need assistance, feel free to reach out to our office."
Javier S.
February 12, 2025
"The sales associate Noah C. Was very helpful, practical, and efficient. Made things easy to understand and spoke clearly, really appreciated the help he should get recognition or something."
"Thank you, Javier, for sharing your experience! I'm glad to hear that Noah was helpful and efficient in assisting you. We truly value his dedication and will certainly acknowledge his efforts. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Richard Patters
February 11, 2025
"Noah helped me very well. He was very professional and explained the answers to all of my questions. The price wasn’t right for me unfortunately, but he was a joy to work with."
"Thank you, Richard, for sharing your experience! I'm happy to hear that Noah provided professional assistance and answered all your questions. It's great to know he made the process enjoyable for you. If you have any further questions, please feel free to reach out to our office."
bobby banyan
February 10, 2025
"Worked with me until finding the best policy."
"Thank you, Bobby! I'm glad we could work together to find the best policy for you. If you have any more questions or need assistance in the future, feel free to reach out."
Jimmy Bucket
February 6, 2025
"Noah was great. He informed me of things my past insurance companies never did, and he was very kind to help me out with everything I needed. Very happy with this service"
"Thank you for sharing your experience, Jimmy! I'm glad Noah was able to provide you with valuable information and assist you with everything you needed. It's wonderful to know you're happy with our service. If you have any more questions or need further assistance, feel free to reach out anytime."
TWDaniel
February 5, 2025
"It's like having an insurance expert in the family!"
"I'm happy you feel that way about our service! It's wonderful to know that our efforts make you feel like part of the family. If you ever have more questions or need assistance, we're here to help!"
Patrick Hargis
January 29, 2025
"Very helpful during renewal process, saved me bunch of money. 😊"
"Thank you, Patrick! I'm glad to hear that the renewal process was helpful and that we could save you money. 😊 If you have any more questions or need assistance in the future, feel free to reach out."
Candace Fountain
January 28, 2025
"Noah was great! He was very friendly and patient. I will 100% go back to him if I ever have any questions or anything else done on my policy. Never experienced such a professional but humorous and pleasant experience with customer service. 5/5, definitely recommend!"
"Thank you for sharing your experience! I'm glad to hear that Noah provided such a friendly and patient service. It's wonderful to know that you found the experience both professional and enjoyable. We're here for any questions or policy needs you may have in the future. Your recommendation means a lot to us!"
Katherine Weisert
January 28, 2025
"thank you Kit! very easy process and great prices"
"Thank you, Katherine! I'm glad to know that you found the process easy and the prices great. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Joshua Cauble
January 28, 2025
"Had a wonderful experience with Noah. He was very polite and professional, making sure that I was informed on everything before a final decision was made. He made sure to follow up and was on time with every appointment set. Very punctual. His knowledge on his profession is very admirable. 100% Recommend Noah from this Agent's office!"
"Thank you, Joshua, for sharing your positive experience! I'm glad to hear that Noah provided you with such professional and informative service. His punctuality and dedication to keeping you informed are truly commendable. We appreciate your recommendation and look forward to assisting you with any future needs!"
Eric Muniz
January 23, 2025
"Sheila thank you for your excellent service, you were very knowledgeable and got me the information that I needed will definitely be doing business with you"
"Thank you, Eric, for your wonderful feedback! I'm delighted to know that Sheila was able to provide you with the knowledgeable service you needed. We look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
Jennifer Morales
January 23, 2025
"Thanks Sheila 😊 for answering all my questions appreciate you they need more people like you"
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to know that Sheila was able to assist you effectively. We truly value having team members like her who go above and beyond. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Elias Serrano
January 22, 2025
"La joven gue me. Atendio fue muy amable y servicial la senorita Rosado"
"¡Gracias, Elias! Nos alegra saber que la señorita Rosado te atendió con tanta amabilidad y servicio. Estamos muy contentos de tenerla en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Jinjin Wells
January 21, 2025
"I had the most humiliating and painful and angry customer service call with Sheila (who would not give me her last name). After a whole chain of miscommunication and slow responses from various employees in this State Farm insurance agency, there is an increase of premium on my parents’ auto policy, due to one missing paperwork. My parents have been out of the country since Nov. Prior to their departure, they worked with a State Farm agent to lower their policy coverage to save some money, since the car will not be driven at all. They were told by their State Farm agent that “You are all set.” After they left country, additional paperwork were requested and they didn’t receive them due to the inconvenience of being out of country. Finally, my parents got access to their email overseas and asked me to contact James Raynor State Farm office. After emails and calls, nothing concrete happened. After the holiday breaks, I called again and finally resolved the missing doc issue. However, the premium went up. My father emailed the agent. Very slow response and no help to solve the premium issue. I called and met Sheila. As the conversation went on, Sheila became more and more aggressive and disrespectful. She clearly picked up that English was not my 1st language and she talked to me in a very discriminating manner. When I asked who was the manager at her office I could reach out, if I could not resolve the issue, her voice got even more intense and annoyed. The increased premium is annoying and very defeating to learn that the State Farm agent won’t help. But being treated so poorly and being verbally discriminated are the reason I am writing this review. I am leaving all the other names out, because they are at least professional and polite, even they did not really try to help. But Sheila has set the bad customer experience to a whole new low standard."
"We sincerely apologize for the frustration and disappointment you experienced. Our goal is always to provide clear communication and excellent service, and we regret that we fell short of your expectations. We appreciate you bringing this to our attention and want to assure you that Sheila, like many of our team members, is dedicated to helping our customers. It sounds like there may have been a misunderstanding, and we’re truly sorry if anything came across as unkind or disrespectful. That was never our intention. If there’s anything further we can do to address your concerns, please don’t hesitate to reach out. We appreciate your feedback and the opportunity to improve. "
Daimar Crespo
January 18, 2025
"Gracias Lori! Eres fantástica!"
"¡Muchas gracias, Daimar! Estamos muy contentos de saber que Lori ha sido de gran ayuda para ti. ¡Es un verdadero placer tenerla en nuestro equipo! Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Jhonnier Perez Matos
January 15, 2025
"Amazing service, Yanira was awesome helped me with all my questions. Thank you so much Yanira. Highly recommend!"
"Thank you, Jhonnier, for your fantastic feedback! I'm so happy to know that Yanira was able to assist you with all your questions. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out to our office. We're here to help!"
Araceli Garcia
January 15, 2025
"I called in about getting a quote and Yanira was super helpful! Very sweet young lady."
"Thank you, Araceli, for your wonderful feedback! I'm delighted to hear that Yanira was able to assist you so effectively. She's a valued member of our team, and we're grateful for her dedication. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
seth b
January 5, 2025
"Lori!!!!! 10|10"
"I'm happy to hear that Lori made such a positive impression on you, Seth! Your feedback is greatly appreciated. If you have any questions or need further assistance, feel free to reach out to our office."
PRISM SOUNDS
January 5, 2025
"Lori! Thank you!"
"I'm happy to hear your appreciation for Lori! We're grateful to have her on our team. If you have any questions or need assistance, feel free to reach out."
Kash Kat
January 5, 2025
"Amazing service !!!! I love Lori"
"Thank you, Kash Kat, for your wonderful feedback! I'm glad to know you had an amazing experience with our service. Lori is indeed a fantastic part of our team, and we're grateful for her dedication. If you have any questions or need further assistance, feel free to reach out anytime."