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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Keila Mercado

August 28, 2023

5  out of  5 rating by Keila Mercado
"Thanks to Alex Echevarria for his great performance and efficiency in processing my auto insurance. In answering my questions and clarifying doubts about it with a lot of patience and charisma. Offering possible suitable choices for my policy with a great description thus making my decision easier. Thanks again for the great service from him Alex."


May 9, 2023

5  out of  5 rating by Chrispy
"I got the best rate possible on my auto insurance from this location. When it came to life insurance I discussed options with Caitlin. She was very knowledgeable and friendly. Couldn't ask for better!"

Ana Reyes

April 17, 2023

5  out of  5 rating by Ana Reyes
"(Translated by Google) Hello, it is a pleasure to be with you for many years with State Farm, good car insurance, I recommend you and it was a pleasure to talk and the service of Sheila Rosado, a good employee and super service, people like this are the ones who should have giving good service to the customer thanks for everything (Original) Hola es un placer yo estar con ustedes desde muchos años con State Farm buen seguro de carro los recomiendo y fue un placer hablar y el servicio de Sheila Rosado una buena empleada y un súper servicio gente así es las que deben tener dando un buen servicio al cliente gracias por todo"

E Singam

March 3, 2023

5  out of  5 rating by E Singam
"Special thanks to Caitlin Young. Such a pleasure to work with her. She looks for opportunities and ways to save you money and cares about her clients best interests. Excellent customer service. We got both Car and House Insurance. Overall great experience. We highly recommend them."

Emanuel Pedrosa

February 24, 2023

5  out of  5 rating by Emanuel Pedrosa
"Excellent Service, super recommended!"

Linda Mancini

February 7, 2023

5  out of  5 rating by Linda Mancini
"My experience with James Raynor State Farm Insurance has been excellent. A special thanks to insurance specialist, Caitlin Young, for her expedited service, assistance and overall care for her clients."

kris mc

February 7, 2023

5  out of  5 rating by kris mc
"I have had nothing but great experiences with James Raynor State Farm from the start. Everyone there is very kind and helpful. Caitlin has gone above and beyond anytime that I have needed anything. I highly recommend this State Farm office."

Faisal Virjee

January 25, 2023

5  out of  5 rating by Faisal Virjee
"Caitlyn was extremely polite and very professional in helping me with my insurance.I have already recommended this company to my friends and family.I know they will get the same satisfaction that I got."

Jay Colon

December 8, 2022

5  out of  5 rating by Jay Colon
"Best insurance agency eva"

Hope Chinchak

May 16, 2022

5  out of  5 rating by Hope Chinchak
"Love working with Caitlin in the James Raynor office. They are always quick to answer emails, and Caitlin takes the time to explain details about my policies. Highly recommend this office."

Nuggie Babb

July 30, 2021

4  out of  5 rating by Nuggie Babb
"Always get calls back"

Imran Virani

June 17, 2021

5  out of  5 rating by Imran Virani
"I was referred by a friend to James Raynor - State Farm Insurance. Caitlin Young is a marvelous agent who is courteous, attentive and very professional. I'm continuing the trend of referring friends and family to her who want to save time and money shopping for insurance."

Anfenee Mincy

March 5, 2021

5  out of  5 rating by Anfenee Mincy
"Brianna Rogers is an amazing person very professional and will help you get any and everything done I hope she gets a raise for this lol but may god bless her heart we need more people in this world like her with great customer service"

Luis Lugo

January 21, 2021

5  out of  5 rating by Luis Lugo
"Awesome atmosphere and very friendly"

Stephen Anderson

January 15, 2021

5  out of  5 rating by Stephen Anderson
"Excellent customer service from Edgar Santana."

Vickie Greenfield

November 19, 2020

5  out of  5 rating by Vickie Greenfield
"James Raynor State Farm is the best place to go for insurance! All of the people are so friendly and they really care about their clients!"

Amanda Coleman

August 4, 2020

5  out of  5 rating by Amanda Coleman
"thanks Brandon.You provided good service and I feel better that you SAVED me some COINS!!! Thank you"

blue dino girl plays

June 24, 2020

5  out of  5 rating by blue dino girl plays
"Great agency and great prices! My rates went down and my coverage went up when I switched from Geico. James and his staff are friendly, professional and helpful."

kerry shane

February 25, 2020

5  out of  5 rating by kerry shane
"Several years ago I walked into James Raynor’s agency on a whim because they are close to home and I was finally fed up with Allstate’s games and Complacency. I sat down with Caitlin( Raynor) Young and told her what I expected from my insurance agency. Not demanding just provide me with the same level of service 5 or 10 years from now as when I first walked in the door. I have not been disappointed and I now use the agency/ SF for 95% of my insurance needs, banking and retirement growth income. I can honestly say that I have a level of trust with the Raynor agency that I have never had before with any agency and I am not an easy sell. They earned my respect and trust and I thoroughly enjoy doing business with this agency. They are service oriented."

Sherry Meehan

July 5, 2019

1  out of  5 rating by Sherry Meehan
"If I could rate a zero that would better reflect my opinion. Several major errors have been made in my policy including listing my children as the principal drivers of my vehicles and failing to bind a new auto policy when I was in the office to add a vehicle to my policy. Three weeks after adding the vehicle, I called to ask why I hadn't received policy documents. Making my children the primary drivers increased my rate exponentially. I only noticed upon renewal as the way the documents look, it appeared that my husband and I were the primary policy holders and therefore should also be the primary drivers. On 5/23/19 I requested a call from James Raynor and as of the writing of the review, I have not heard from him."

Niega White

May 8, 2019

5  out of  5 rating by Niega White
"I would like to first say that Caitlin Young is the best person/agent that I’ve ever dealt with in the business. Since I have been a customer with State Farm, I just have to say that I would not go anywhere else for my business of life insurance and renters insurance. I will eventually like to bring over my auto insurance when possible. The office is so inviting when you go there. Everyone is so polite and ready to assist you. The customer service is grade A quality service and I would recommend anyone that is looking to do business in the insurance area, please don’t hesitate to give them a call or go by the Sanford location."

Jessica Crosby

April 23, 2019

5  out of  5 rating by Jessica Crosby
"Staff and agent are all awesome! They are super friendly and knowledgeable. They were able to get me quotes for my home and auto and I didn’t feel pressured. In this day when everyone is rushing they took their time to explain everything to me."

Brandon Yeoman

April 2, 2019

5  out of  5 rating by Brandon Yeoman
"Staff is incredibly knowledgeable and inviting. Highly recommended office if in need of insurance from a reputable company"

Camille El-Baba

April 1, 2019

5  out of  5 rating by Camille El-Baba
"James Raynor Insurance provided me with excellent customer service, and got me competitive rates on my auto insurance with lower deductibles. The life insurance specialist Caitlin was super helpful explaining the different types of life insurance, and got me really good rates for myself and my family. I couldn’t be happier!"

Brianna Rogers

March 18, 2019

5  out of  5 rating by Brianna Rogers
"Overall great experience! Team was very helpful and took care of all my needs."